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Privacy Policy

 

In this Privacy Policy, we will explain to our visitors and users all the ways and means that we protect and process the data collected on our platform.

We take the protection of personal data collected and stored extremely seriously, and in this document, we will explain in detail how and why we collect it, and how you can request to remove, change or delete your data from our servers.

If you have any questions, you can contact our team directly via the contact tab.

This document was created by the Lawyer Diego Castro (OAB/PI 15.613), and adapted for use on this website.

1 – About the Origin of your Personal Data

Our website may collect some personal data from you for different purposes. To collect this data, we use the following technologies:

  • Website: Within our website you can fill out forms, send comments and questions, contact our team or register on our platform, and your data will be saved for later service.

  • Messages and communications: When you communicate with our team, whether via Whatsapp, SMS, E-mail or any other types of chat, some data may be saved for future conferences and facilitate communication with our customers and users.

  • Offline: Some data may be collected offline, for example, at events and organizations, where we may collect your email or other data, to maintain communication and necessary information that you need to know.

  • Third Party Data: Sometimes, third parties may send our company some of your data, for example, data received through social media (such as Facebook, Instagram, Tiktok or other social networks), from the government or payment intermediaries.

 

2 – How and why we collect your data:

It is important that you, our user or visitor, know how and what personal data we collect and use when you visit our website. We emphasize that we always try to collect as little data as possible for your greatest security, however, some data is essential to be able to deliver the best possible service and even for the website to function, as described below:

  • Marketing: When you fill out forms and register on the website, you may receive emails with promotions and news from the website. We may collect name, email and telephone number.

  • Site Navigation: When you browse our website, we automatically collect data such as your IP address, browser type, pages accessed, time spent on each page and other information.

  • Contact information: When you contact us, whether by email, phone or chat, we collect your contact information, such as your name, email, phone number and the message you sent us.

  • Service Usage Information: When you use our Services, we collect data about your activities, such as the searches you perform, the videos you watch, the pages you visit and the purchases you make, and when you share photos with us , comments, suggestions, questions, answers, information, texts, files, graphics, videos or other materials, we collect the information you send us.

  • Location Information: When you use our Services, we collect precise location data to provide the services you have requested. For example, when you request a delivery service, we collect your address to send the delivery to the right location.

 

3 – About the use of Cookies

We use cookies on our website and applications to improve your browsing experience on our website. A cookie is a small text file that a website stores on your computer or mobile device when you visit the website. 

Cookies allow us to recognize your browser and provide you with the best experience when browsing our website. Additionally, cookies help us understand which sections of the website are most interesting to you and which content can be recommended to you, sites like Google, bing or https://gpabrasil.com.br/, use cookies, and when visiting each one, you should check the policy regarding them.

You can at any time block cookies in your browser, or clear the cache to remove them.

It is important to highlight that we try to minimize the use of non-essential cookies, but we use those necessary to deliver a better service, in accordance with the legitimate interest provisions in the LGPD. You can disable them in your browser at any time.

4 – Who do we share your personal data with:

Service Providers: we share your personal data with our service providers, who provide marketing, data analysis, payments, sending emails and other services to us. These service providers may only use your personal data to perform these services for us and in accordance with our instructions.

Advertisers and Commercial Partners: we may also share your personal data with companies that carry out advertising, or commercial partners. However, we only share your personal data as instructed by you.

Online Communities: When you join one of our online communities, your personal data may be seen by other members of that community.

Investors: we may share your personal data with our investors. However, we only share your personal data as instructed by you.

Branches and Subsidiaries: We may share your personal data with our branches and subsidiaries. However, we only share your personal data as instructed by you.

Government Authorities and Other Parties: Sometimes we may be legally compelled to release or disclose your data to government authorities or other parties as required by law. Or for other reasons, such as:

(i) Comply with a legal obligation;

(ii) Protect the rights, property or safety of the Page;

(iii) Avoid real or potential damage to property or the safety of people;

(iv) Otherwise as permitted by law.

5- About your Rights in relation to the Data collected

This text aims to clarify our readers and visitors about their rights in relation to personal data.

According to General Personal Data Protection Law (LGPD), everyone has the right to information, transparency, freedom and autonomy in decision-making.

With regard to personal data, the person has the right to access, correction, deletion, portability, limitation of processing and opposition.

The person also has the right to deny at any time their personal data being used for marketing purposes and receiving commercial communications.

To exercise your rights, simply contact our team.

We clarify that personal data is treated confidentially and that we take any and all necessary security measures to ensure data protection.

6 – About the security we apply when processing your data

Security is one of the fundamental pillars of our privacy policy.

All personal data you provide to the website will be treated with complete confidentiality and security, in accordance with applicable legal regulations.

To ensure the protection of your personal data, the website uses several security measures, such as:

  • SSL (Secure Socket Layer) encryption;

  • Firewalls;

  • Intrusion detection systems;

  • Constant monitoring of networks;

  • Use of secure passwords;

  • Periodic verification of systems security.

 

All personal information is stored on secure servers, protected against unauthorized access, using the most modern and advanced security systems.

Our security team is constantly monitoring systems and updating protective measures to ensure your data is always safe.

If you have any questions or concerns regarding the security of your personal data, please contact us.

7 – Request for modification, removal or alteration

We understand that you may eventually want to modify, remove or change your personal data.

If you would like to make a change, removal or modification, please contact us and we will do our best to accommodate your request. However, please bear in mind that in some cases we may not be able to fulfill your request, especially if it is necessary to comply with our legal or contractual obligations.

Additionally, please remember that if you request that we remove your personal data from our databases, this may affect your use of our website and services. If you are unable to make a change or modification, or if you wish to delete your personal data, please contact us so we can discuss other options by clicking on the contact tab.

This Privacy Policy was modified on April 25, 2022, created by Lawyer Diego Castro, and used with permission on this site.

General information:

Our website is committed to complying with and respecting the principles set out in art. 6th of the General Data Protection Law, which are listed below and clarified according to the data processing carried out by this website/blog:

I – Principle of Purpose: This website/blog respects the provisions of the principle of purpose set out in the aforementioned legislation, carrying out processing with a legitimate and specific purpose, informing, through this Privacy Policy, explicitly, the holders of the data that will be processed the reason for the treatment.  No processing will be carried out in a manner incompatible with the purposes stated in this document. 

II – Principle of Necessity: We collect and process only the data necessary to carry out the explicit purposes of our website, with the commitment to collect and process the minimum amount of information from the user of our website. We only use relevant information/data, proportional to the activity performed by us, without exceeding any limit in the relationship between the user and our website/blog, with any and all data being collected and processed in accordance with the purposes established on our pages.

III – Principle of Adequacy: All processing carried out on our pages is compatible with the purposes informed to the user/client, respective data holder, and no type of action or mechanism is carried out that is inconsistent with and disrespects the necessary processing context.  

IV – Non-discrimination: The data we collect, store and carry out any type of processing are not used for any discriminatory, vexatious, illicit or abusive purpose. 

V – Principle of Data Quality: We guarantee data holders clarity and relevance at the time of data collection and processing, in addition to the possibility of updating, as necessary to fulfill the purpose of the processing, depending on the activity that is carried out by the user/customer on our website. 

VI – Principle of Free Access: We clarify through this Privacy Policy that we guarantee to all data holders that we carry out processing, consultation in a free and easy way, at any time they wish, through a specific channel, about the processing carried out with your data, as well as any information relating to the data collected, and the holder's personal data may even be updated, without the need for any request from our website. 

VII – Prevention Principle: We adopt and ensure the prevention of any and all acts that may cause damage to the data collected from users/clients, with measures implemented in order to prevent any uncomfortable, illegal situation, or that generates any type of loss/damage to the personal data we process. 

VIII – Principle of Transparency: We work with clarity, precision, accuracy and veracity in all information provided regarding data processing, with easy and available access to the user/client in this Privacy Policy, as well as in the Terms of Use in our website/blog. Information relating to processing agents follows the same transparency criteria listed above. All information provided about treatment and treatment agents respects commercial and industrial secrets. 

IX – Security Principle: We inform you that we use all reasonable and possible measures in the technical and administrative area, aiming at greater protection of personal data, from the moment we have access to them. The techniques used seek to protect personal data from any and all unauthorized access, as well as from situations that may cause damage to the data subject, even if accidental or illicit. The techniques we use seek to bring security and protection to the holder of the data we process, as they are taken to prevent and protect the information collected from any illicit situation of loss, destruction, sharing, communication or unauthorized dissemination. 

X - Principle of accountability and accountability: The agent will demonstrate and prove that it complies and respects all the applicable standards to protect personal data, adopting appropriate measures for this effectively. Our website carries out all steps relating to the processing of personal data of users/clients who access it, without disrespecting any rule or principle present in Law 13,709/2018, having a clear and objective basis for the purpose for processing each information. personnel collected. 

About Our website/blog

Our website/blog has texts, videos, images, audios, e-books, as well as other content that you can view when accessing our tabs, all without any discriminatory, illicit or defamatory content. 

We outline plans and goals to be followed to present valuable content, with relevant information regarding the topic covered here. 

We undertake through this document to provide the best result when our user/client browses, committing to act and work with complete security and respecting the privacy of the personal data processed. 

Pay attention to all the information available on this page, as it is through this page that we clearly and directly explain how all stages of processing the personal information collected occur, including making clear the sharing and disclosure (in some cases) that we carry out with partners. .

This Privacy Policy may be modified at any time, in accordance with regulatory updates or changes to our Internal Policy, which is why we invite our user/client to consult this document periodically so that they are immediately aware of any changes that may occur. 

Information about the controller and data controller

As provided for in art. 5th of the General Data Protection Law, we bring here information about the controller defined by the legislation “in verbis”:

Art. 5, VI – controller: natural or legal person, governed by public or private law, who is responsible for decisions regarding the processing of personal data;

Psi Serva Rosemary Gomes has as CONTROLLER and is responsible for defining and making any decision regarding data processing carried out by us and our team the company Rosemary N P Gomes Ltda, registered with CNPJ 49.925.877/0001-82, located at Rua Bom Pastor , 367, Centro, Congonhal - MG. 

The CONTROLLER is a professional/company of our complete trust, who is aware of all the rules contained in the legislation that carries out data protection, in addition to being fully aware and knowledgeable of the rules established in our Internal Policy. 

The processing of data collected on our website is carried out by Mr. Rosemary Nunes Pereira Gomes, emailadmin@psiservarosemarygomes.com, telephone (35) 99704-0628

Information about the content of the website/blog and Rating Rating:

The content brought is aimed at people who are interested, curious or looking for information about the content on our website.

All content covered on our pages is produced by our team or by partners, respecting national legislation, as well as ethical and human values, in addition to moral principles, ensuring transparency and veracity in all information provided. 

Our content can be found on Google, Yahoo or other search engines, in addition to being recommended by specialized websites, such as Electro Reviews.

Our website, as well as its content and partners are suitable for people aged 18 and over.

If you are not 18 years of age, please be aware that permission from your guardian is required for you to have access to the contents on our pages, and the RESPONSIBLE is the sole responsibility of the minor to access our material, as well as the contents. brought by our partners. 

About data processing:

Our website works with certain operations and functionalities that require the processing of personal data, from the collection stage to its elimination or storage, as discussed below:

From data collection:

We collect data from users/visitors/customers of our website not only to carry out the services we provide, but also for security, as any irregular or illicit act carried out by them may be subject to specific consequences for the person responsible. 

The use of certain functions on our website expressly depends on the collection of user data such as: name, contact telephone number, email, as well as other data applicable to the purpose presented on the website. 

Data Collection can occur across all areas of our website/blog, as it occurs by filling out forms, FAQs, sending questions, Chat or registration. 

We further acknowledge that when filling out a form/FAQ/Registration or any type of area relating to contact feedback or questions on our website, as well as ACCEPTANCE of the COOKIES we use, THE USER/CLIENT demonstrates AGREEMENT in an objective, clear and express manner the collection and processing of your data that will be carried out by the website/site team/website partners, respecting all personal data protection standards. 

It is also essential to inform you that we work with a data analysis tool (analytics or similar) to monitor the results of accesses, comments, among other information about the performance of our website/blog. 

Other data

Our website also collects and processes data relating to the device and linked to the access record. 

  • Device data: We collect data linked to the device that accesses our website, mainly for security reasons – data such as: hardware model, operating system, device identifiers (location, etc.). 

  • Access Records: We collect and process actions linked to the use of data, from inclusion to deletion of data, user/client IP, date (day/month/year), time of access. 

  • Navigation data: We collect and process data related to navigation, so we can provide a better experience for the user/client – browser where the user accessed and pages accessed. 

Data collection method

The collection of data from our users/clients takes place respecting all the principles and standards set out in the General Data Protection Law, with the express condition of the user's free and spontaneous consent to this, as we do not carry out any processing without the permission of the user/client. customer or their guardian. 

We do not use any coercive, authoritarian, oppressive, repressive or abusive means in seeking to receive user consent for the processing of their data. 

The table below informs how data collection takes place:

Given away

How collection happens

User personal data

Collected through forms, FAQS, Contact Us, etc.

Device data

Collected/Transmitted/Transferred by accessing the service via the internet

Access log

Collected/Transmitted/Transferred by access to the service that takes place via the internet

Browsing data

Collected through cookies while browsing the website. 

The collection of personal data can take place in different locations, pages and tabs on our website, by filling out forms, FAQS, chat and registrations necessary to send materials, make purchases or send information. 

The access record and device data are collected for the safety of the user/client as well as the website owner and his entire team through access to the service we provide, which occurs when accessing our page. 

As we seek to better understand our audience, we work with some mechanisms and platforms that collect data from our users/clients automatically directly through the system, respecting all LGPD rules, as well as user privacy, providing all technical and administrative security.

Navigation data is collected by our cookies from the moment you start browsing our website/blog. 

Purpose of processing personal data

All data we process is used in compliance with the principles of the General Data Protection Law, mainly that of purpose, suitability and necessity, and is only kept in our system until the moment its purpose continues to exist. 

Data/Information

Goal

User/customer data

Identify the user/client for the purpose of registering/sending materials/answering questions/sending news, etc.

Device data

Bring better access to the user, as through the data collected we can better adapt the website/blog to the user/client's device/browser

Access Log

Through this data we provide greater security to website owners and users, as we can identify any act that takes place within our website/blog

Navigation Information

Through this information, we get to know our users better, being able to provide them with content that they are interested in, as well as recommend services from our partners that they prefer, which will be found through the pages they have accessed most.

User data is collected and processed solely for the purpose for which it is provided, and it is made clear in each part of our website/blog what the data provided will be used for, whether through registration, FAQ, sending forms, sending news etc. 

Device data is processed so that we can provide the best experience when accessing the website, as it is through this that we can adapt the viewing of the website/blog to the device/browser used.

Access records are essential items when collecting and processing carried out by our website/blog, as it is through them that we can provide greater security for users and our team, since through this data you can identify information such as IP address, date, time, activity carried out, etc., in any area of our website/blog, which may target any illegal act that may occur. 

Navigation information is the best way to bring content from us and our partners to you, as it is through navigation information that we share news, advertisements and other materials of your preference for each user. This preference is objectified by the data found on pages most accessed by the user/client. 

Processing carried out on data

The processing of data carried out on our website/blog respects all the rules set out in data protection legislation, having a legal basis for being carried out, only with the user's consent. 

All processed data is available for modification and updating at any time, including throughout its storage. 

All data collected will be stored for 6 months and may be changed according to the need for the service provided, or due to any provision that may exist. 

See the description of the treatment method performed in the table below:

Data/Information 

Treatment carried out

Personal data

Collection, storage, sharing, communication…

Device Data

Collection, storage, processing, sharing, communication of information from devices visiting our website/blog

Navigation Data

Collection, storage, processing, sharing, communication of information linked to the preferences and behavior of the user/visitor who accesses our website/blog

Data not collected

Respecting the principles contained at the beginning of this Privacy Policy, we do not collect any data that is not necessary for the services we provide, or that has a purpose other than those stated. 

We do not collect sensitive data, except in cases where there is a legal determination to do so, and the user is expressly informed of the need for processing, if any, as well as the processing that will be carried out with them. 

Sharing/disclosure/publication of collected data

We respect all limits set out in the General Data Protection Law regarding the sharing/disclosure or publication of data collected by us, acting in good faith and morally without any intention of causing harm to our user/client. 

The data will only be shared with partners, if necessary, with the user being aware that they consent to the sharing of their data by agreeing to fill out forms on our website/blog in exchange for free materials.

The data collected and shared according to the information mentioned above can generate monetary returns for the owner and team of the website/blog, since when filling out forms in exchange for materials it becomes the right of this website/blog to share the information provided in an attempt to generate income for maintain this project. 

In cases provided for by law, bulletin, or if we receive some type of determination from a public authority or through some regulatory determination, data will be shared, published or disclosed. 

The holder has the right to allow the sharing and access of their data to a third party, as long as they expressly inform the holder of the permission they have given. 

In situations where we are informed that there is a criminal investigation when cooperation is requested from our website, we let our users/clients know that we will cooperate in the manner requested. 

About our partners

All partners who work with us respect the standards set out in the General Data Protection Law, as well as other legislation that deals with this subject. 

We inform you that our website contains links and hyperlinks from our partners, when clicking on any of these links or hyperlinks you are directed to an external website, which has no link with our website, having a Privacy and Security Policy, Internal Policy and Terms of Use other than ours. 

We do not have any power or information to discuss how data is processed by our partners, so please find out the Privacy Policy, Terms of Use, as well as other documents that deal with their data processing. 

About our Team

Our team is aware of all the technical and administrative mechanisms that must be used in data processing, as we inform in our Internal Policy, known by all our employees, how all stages of data processing must occur, respecting privacy and all the rules set out in Law 13,709/18. 

NOTE: Every team that works with us is aware of all the practices and techniques that must be used when processing the data we collect, as everyone has had and continues to have access to our Internal Policy and Governance Policy, as well as having specific training for this. , and any act (performed by someone on our team) considered illegal or harmful to the data subject will generate direct liability and will be grounds for dismissal with just cause.

Security in Data Processing

Our website is committed to carrying out any and all technical, administrative and institutional measures regarding the protection of personal data. 

The security techniques used protect user/client data from access by unauthorized third parties, as well as from any occasion that may bring any type of modification, destruction, dissemination, sharing, disclosure, communication of data without authorization and in disregard of the General Law of Data Protection. 

All protection and security measures are taken specifically for the data collected, respecting the context and purpose that this information has. 

Our website applies encryption and/or firewall, thus providing secure, private and confidential transmission. 

Transmissions that take place between the transmitter and the user/clients are fully encrypted, in order to protect the data collected. 

We undertake to notify the data subject of any breach or suspected access that may cause a risk of damage to the data subject's personal rights and freedoms. 

We provide the communication channel at the end of this text so that our user/client can report any situation that identifies a failure, security vulnerability or defect in the processing of collected data. 

Cookies and Newsletter

Cookies are files that are small in size and are sent by our website to your computer, so that we can store navigation information and user/client data necessary for the service we provide. 

Cookies are the means by which we record data and preferences of our users/customers quickly so that we can provide an adequate experience when accessing our page, including services related to the searches you carry out on our website. /blog. 

We also inform you that not all cookies brought to this website/blog collect and store personal data, as some of the cookies brought are used to perform some of the services we provide. 

 Newlestter is the means by which we notify and inform our users/customers of any updates we make. 

The data provided to “newlester” is used only for this purpose, without any contrary destination or that violates Data Protection legislation. 

You are not obliged to accept “cookies” or “newlestter”, it is your free choice whether or not to opt for the registration of “cookies”, if you do not want this to happen, use the option on your browser/device to deactivate registration of cookies.

 We inform you that deactivating cookies may give you an incomplete or faulty experience when visiting our website/blog, in addition to not ensuring the correct performance of the tools and functions we make available on our pages. 

Disabling cookies may also cause harm to the provision of our service, and in some cases we will not be able to provide you with an experience that best suits your preferences as we will not have access to them. 

Data processing for other purposes

Respecting the provisions of the General Data Protection Law, we inform our users/clients that we can process their data for different purposes later, without this causing any damage or disrespect to the data subject, informing below the purpose of subsequent use of the information collected. 

The information we collect about the owner, device, navigation, location, etc., may continue to be used to develop the provision of better services and a better user/customer experience on our page. 

If the data subject requests the deletion of their data, they can contact us via the email provided in this Privacy Policy. 

After the holder's request for the deletion of their data occurs, we will anonymize the data, which will remain in our files in an anonymized way, and may be used in the future for the purposes of research, generation of statistics, dissemination of specific information, and also, in publications. 

User consent

The user/client, when accessing our website/blog, demonstrates agreement with all the information contained in our Privacy Policy and Terms of Use, as well as freely and spontaneously granting that their data be processed by our team, respecting the principles of purpose, necessity and appropriateness. 

The user/client's consent is free, as we do not use any means of coercion, obligation, induction, embarrassment, threat or imposition for the user/client to grant and allow the processing of their data to be carried out. 

Data deletion

If the user/customer does not allow the storage of their data, they can contact us through the contact channels below:

Email: admin@psiservarosemarygomes.com

Telephone: (35) 99704-0628

After requesting data deletion, we have a period of 20 (twenty) days for the data to be deleted or anonymized.

Contact Channels and person in charge

We provide contact channels for our user/client in order to have a clear and cordial relationship, making us available to clarify any doubts about our website, as well as how we process your data. 

We seek through this professional to have better and more direct communication with our users/clients.

We have provided Customer Service Channels below so you can contact our data control officer: Rosemary Nunes Pereira Gomes

This Privacy and Security Policy will be valid from September 2, 2023 with an indefinite validity.

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